has taken its successful business process automation programme, which was already saving the company thousands of hours, from a tactical level to a strategic level. To date more than 40 processes have been automated returning more than 14,000 hours handing time saved annually back to the business.
Successfully deploying bots across its business was just the start for electricity generator and retailer Mercury, with the company, in partnership with Quanton lifting its Business Process Automation (BPA) to new levels – taking it from a series of tactical projects to a strategic programme.