Bringing Operational Excellence and Digital Transformation Together
We’ve always had a consultative approach where we understand our clients’ problems and issues, where they want to get to and how they want to get there – and the understanding that it’s about people, culture, processes, systems and technology.
Part one of a two-part feature. In an insightful conversation with Professor James Maclaurin from the University of Otago we look at New Zealand’s AI landscape, discussing the findings of two reports addressing the government use of AI and the impact of AI on the future of work.
Part Two: Creating Digital First Services with Automation & AI
We share our top five takeaways from speaking with Kiwi professional Foreign Exchange (FOREX) Trader, Funds Manager, and Forex Trading Coach Andrew Mitchem. He shares his journey to create the TFTC Patter Trader, a digital first product underpinned by Machine Learning and Predictive Analytics.
Part One: Creating Digital First Services With Automation & AI
TFTC Pattern Trader, a semi-automated foreign exchange trading platform, underpinned by predictive analytics and machine learning, was delivered to minimum viable product in 12-months and now has over 200 users leveraging the benefits of automation and AI.
2020: The Year That Was In Business Process Automation
To launch our 2021 content season, we take a look back at 2020 and the year that was - through the eyes of you, our readers, listeners and viewers. From Hyperautomation to Intelligent Automation, Machine Learning and Conversational AI
Conversational AI: A Global Perspective With CX Automation Leader, Liam Delap
The customer experience is now a strategic battleground and Conversational AI is the enabler for personalised customer experiences, at scale.
Liam Delap, Customer experience and conversational AI evangelist shares his views on how Conversational AI is re-shaping operating models and the customer service landscape.
