Robotic Process Automation
Automate the Enterprise Organisation with Robotic Process Automation
Robotic Process Automation (RPA) enables enterprise organisation to achieve centralised and scalable unattended automation for high volume processing, reducing operational costs, improving the customer experience and increasing speed and agility.
RPA Capability is achieved through the use of software to autonomously complete administrative processing in one or more software systems with human exception management and is best suited to rule based and repetitive administrative and back-end operational processes.
Using Robotic Process Automation, organisations can automate any business process which is executed in one or more software systems and uses inputs in digital format. For a complete understanding of RPA download our free e-Book, Robotic Process Automation – Comprehensive Enterprise Guide.
With no complex integrations or modifications to existing systems required, Robotic Process Automation Solutions can be quickly deployed offering organisations a tool that provides rapid benefits realisation, fast payback and high return on investment (ROI).
Written for business leaders, the Comprehensive Enterprise Guide to RPA contains New Zealand use case examples and is designed to provide a detailed introduction defining RPA, where it sits within organisations, what it can be used for and the business case for RPA including a cost benefit perspective. This guide is a must for every business leader considering RPA for their organisation.
Who is Using Robotic Process Automation in New Zealand
In 2018 CIO ranked Westpac New Zealand Chief information Dawie Oliver #5 in the CIO100.
For over 150 year, Westpac has been one of the largest providers of financial services in New Zealand.
Discussing ambitious goals, Westpac has led the innovation in Robotic Process Automation with 37 processes automated and over 40,000 hours saved annually and have been recognised by Blue Prism as leaders of Robotic Process Automation in Australasia.
What is Robotic Process Automation?
In the Draft Guide for Terms and Concepts in Intelligent Process Automation, the Institute of Electrical and Electronics Engineers (IEEE), the world’s largest organisation for the advancement of technology, defined Robotic Process Automation as a preconfigured software platform that uses business roles and pre-defined choreography to complete autonomous execution of a combination of processes, activities or transactions, and tasks in one or more unrelated software systems to deliver a result with human exception management.
Why Automate With Robotic Process Automation
Increased Speed, Agility & Flexibility
Robotic Process Automation provides organisations with a flexible tool that can respond to fluctuating demand, be scaled for growth or re-programmed to support the changing needs of the business.
Drive Operational Performance
Centrally manage business activities with direct reductions in operating costs, improved efficiency, increased output, higher quality processing and greater productivity.
Improve Staff & Customers Satisfaction
Assigning the virtual workforce to deliver mundane and repetitive processes, staff are empowered to focus on value-add activities such as relationship management. The customer experience is improved through a higher level of personal services, product consistency and faster response times.
Who Can Use Robotic Process Automation
Global Customer Story
Processes That Have Been Automated With Robotic Process Automation
|Insurance Organisations||Banking Organisations||Healthcare Organisations|
|Client profile updates||Statement reconciliation||Receipt of e-referrals|
|Generating renewal premiums||Credit card application processing||Patient registrations|
|Claims processing||Requests for overdraft protection||Treatment eligibility and billing|
|Underwriting processes||Service plan enrolments||Updating patient records|
|Policy administration and servicing||In-bound mail management||Generating outpatient referrals|
Blue Prism is recognised globally as a leading Robotic Process Automation software, providing a secure, scalable and flexible automation solution with centralised management.